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What we do

NGM Group was formed on 1 March 2023 following a member-endorsed merger between Greater Bank Limited and Newcastle Permanent Building Society Limited.

The Group’s portfolio today comprises the two retail brands Greater Bank and Newcastle Permanent, focussed on helping customers and communities thrive.

Supporting and serving more than half a million Australians, our branches span the Sydney-basin to the Gold Coast and NSW Central West. Our partnerships and digital banking options mean that many of our customers reside outside our physical footprint.

Key services we offer our customers

Deposit accounts, including every day, savings and term deposits
Loans, including home and personal loans
Credit cards
Digital banking services, including full-service app and online banking
General insurance (through partnership arrangements)
Business banking and lending
Financial planning
Foreign currency

Our brands

#Award is based on information collected from the DBM Atlas research program – feedback from over 80,000 business owners or retail customers January 2022 through December 2022. Award results are based on experiences and perceptions of customers surveyed in this period. For DBM Atlas and DBM Australian Financial Awards information, visit