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Who we are

Newcastle Greater Mutual Group (NGM Group) offers retail banking services to more than half a million Australians under the brands Greater Bank and Newcastle Permanent.

A financial powerhouse based in the Hunter, we have a workforce of more than 1,600 people and total assets of more than $20 billion.

We were formed in 2023 following a member-endorsed merger between two of Australia’s leading customer-owned banks, Greater Bank and Newcastle Permanent, to create NGM Group, Australia’s largest customer-owned bank based on net assets and 10th largest Australian-owned bank for household deposits.

We remain proudly customer-owned with no shareholders to consider. We offer our customers competitive rates, award-winning service, and a true commitment to supporting our communities, making us a great alternative to the major banks.

NGM Group is an authorised deposit-taking institution regulated under the Banking Act 1959 (Cth) and by government agencies such as Australian Prudential Regulation Authority (APRA), Australian Securities and Investments Commission (ASIC), and Australian Transaction Reports and Analysis Centre (AUSTRAC).