Bronze Partner of Sustainability Advantage
Recognised by the NSW Government for our demonstrated sustainability commitment and achievements.
Our approach to community and sustainability
Our approach to environmental, social and governance (ESG) pillars continues to evolve and mature. Driven by our purpose to help our customers and communities thrive, we are committed to making a meaningful impact across the regions in which we operate.
We recognise the role we play in building strong, sustainable and resilient communities. Through dedicated community programs, future-focused strategy and transparent reporting we are embedding ESG principles into our operations and decision-marking, including by advancing reconciliation and by supporting our customers and communities through Australia’s transition to a low-carbon economy.
Our environment, social and governance documents
Our key climate action areas
Oversight and management of climate-related risks and opportunities are embedded within NGM Group’s governance structure. This includes the Board, its committees, and the NGM Group Executive.
Our two-year approach to climate action focuses on four key areas:
1. Support our employees and customers
2. Partner within our communities
3. Understand, identify and reduce our own impact
4. Capture and respond to climate-related risks
Purpose, impact and values alignment
Our key climate action areas align closely with our Social Impact Pillars, identified through materiality assessment undertaken in FY25, which highlighted the issues most important to our people, customers and communities.
Brighter financial futures
Connected, inclusive communities
Building resilience
Scrollable region
About us
Newcastle Greater Mutual Group (NGM Group) offers retail banking services to more than half a million Australians under the brands Greater Bank and Newcastle Permanent.
Our business
NGM Group’s portfolio today comprises the two retail brands Greater Bank and Newcastle Permanent, focused on helping customers and communities thrive.
Our strategy and purpose
We are committed to customer owned banking and seeing our customers and communities thrive.
COBA membership
NGM Group is a member of the Customer Owned Banking Association (COBA) and adopts the high standards of The Customer Owned Banking Code of Practice (COBCOP).