NGM Group is Australia’s leading customer-owned bank trusted by more than 600,000 Australians who bank with our retail banking brands Greater Bank and Newcastle Permanent.
We have a significant economic and social impact in regional Australia, a workforce of more than 1,600 people, a multi-million dollar annual innovation and technology investment spend, and total assets of more than $20 billion.
In our first reporting year as NGM Group, and operating in a challenging external environment, we have delivered a strong financial result, demonstrating our underlying strength and stability.
This year we have supported all our customers, both borrowers and savers, through this challenging economic time helping them achieve their financial goals and delivering Australia’s Best Bank* levels of customer service.
Since forming NGM Group in March 2023, we have set our strategy and strategic priorities to enable our focus in the coming years. We will leverage opportunities to share our trusted banking experience with even more Australians and continue our unwavering commitment to help communities thrive.
Last year we invested more than $5 million in our communities through Greater Bank, Newcastle Permanent, and our respective charitable foundations.
We have a long and proud history of supporting the communities we are part of.
One of our merger commitments was to at least maintain our combined $4.5 million in community support from Newcastle Permanent, Greater Bank, and our respective charitable foundations.
At the end of the financial year, collectively, we invested more than $5 million in our communities, supporting partners such as Surf Life Saving, grassroots netball associations, Northern NSW Football, Newcastle Jets Football, University of Newcastle, Hunter Medical Research Institute, batyr, Feel the Magic, Veritas House, Rainbow House, and delivering our family-favourite Cinema Under the Stars events. As we look to FY24, we are committed to continuing the important role we play in helping to build vibrant communities.