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Who we are

We’re Newcastle Greater Mutual Group Ltd™ (NGM Group), one of Australia’s leading customer-owned banks trusted by more than 620,000 Australians who bank with our retail banking brands, Greater Bank and Newcastle Permanent.

Headquartered in the Hunter, we have a significant economic and social impact in regional Australia, a workforce of more than 1,600 people, a multi-million dollar annual innovation and technology investment spend, and total assets of more than $21 billion.

We offer our customers competitive rates, award-winning service, and a true commitment to supporting our communities, making us a great alternative to the major banks.

We were built from innovation – more than 120 years ago when the big banks stepped back, we stepped up, with a solution to help customers buy their own home, and at the same time we provided an unwavering commitment to give back to our local communities. And this holds true today.

Financial strength

One of Australia’s leading customer-owned financial institutions.

Helping more Australians into homes

Helped over 11,000 home buyers last year, bringing home loan balances to $16.8 billion.

A sound ESG approach

Published our inaugural Impact Report.

Our Impact Report’

$6 million+ community investment

Last year we invested more than $6 million in our communities through Greater Bank, Newcastle Permanent, and our respective charitable foundations.

Our business

NGM Group’s portfolio today comprises the two retail brands Greater Bank and Newcastle Permanent, focused on helping customers and communities thrive.